Justice Committee seeks observations about translation services and the ALS contract
Committee requests information from family lawyers and self represented litigants
The Justice Committee is currently undertaking an inquiry into interpreting and translation services and the Applied Language Solutions (ALS) contract. The Committee says that there has been an excellent response to the call for written evidence but the Committee is now seeking further information on performance under the contract relating to the period September and October 2012.
The Committee invites observations from people who have direct experience of the provision of interpreting and translation services by ALS and who may have been reticent to provide formal written evidence. This may include: court and tribunal service staff; members of the judiciary and magistracy; legal practitioners; defendants in criminal cases and parties in civil and family cases; and interpreters providing services on behalf of ALS.
There are three areas of inquiry where recent experiences would be welcome:
- The quality of interpreting and translation services provided
- The effectiveness of the complaints resolution process
- The effectiveness of other steps that have been taken to rectify issues with under-performance.
Comments can be submitted at http://forums.parliament.uk/court-language-services/ and will be available until 2 November 2012.
- family courts