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Collection of child maintenance rises to £305 million for the last quarter

CSA’s latest report shows decline in other aspects of performance

The Department for Work and Pensions has released a summary for the three months ending 30 September 2012. Generally, the Agency's performance has declined from that reported for the previous quarter, with a significant dip in its telephone response rate (explained by specific circumstances; see below).

The main findings (with comparative figures for the previous quarter) are as follows:

DWP assumed responsibility for the CSA from the Child Maintenance and Enforcement Commission on the 1 August 2012, following an announcement on 14 October 2010 that the Commission would become an executive agency of DWP as part of the Public Bodies Reform.

The report can be read here.