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COVID 19 Lockdown: Mediation between parents who live in separated households

Elsbeth Wells FMCA of Venters Solicitors explains the opportunities provided by mediation for parents during the coronavirus lockdown.


Elsbeth Wells, Mediator, Venters Solicitors

What are some of the issues that could be addressed in mediation, that separated parents are facing during this unprecedented time?

The following is by no means an exhaustive list, but sets out some examples:

How can we attempt mediation if the Mediation Centre is closed?

Mediators are offering clients the opportunity to complete the assessment meetings and mediation, if appropriate, via video calling options such as Skype or Zoom. Mediators have always offered this, however given the rules of social distancing, this is going to be used increasingly in the coming weeks. Both clients eligible for legal aid, and those privately paying, are all eligible to have mediation via these indirect options. The Family Mediation Council and Legal Aid Authority require a face-to-face element to the mediation in the rare circumstance that a party to the mediation does not have access to a smart phone or computer. In those rare cases, such as now we are in lockdown, then mediation can happen via telephone.

How do I know if Mediation would work during lockdown?

In the same way as mediation at the Centre, each client will first be offered an assessment meeting. During this video-call meeting the mediator will provide information about the Skype/Zoom service available, including explaining the 'principles and process' of mediation. As with all family mediation, the mediator remains completely impartial, the process is confidential (with a few exceptions), the decision-making rests with the parties and it is voluntary for all concerned. The mediator will ask some questions to help the mediator understand something of the situation and will assess whether the party feels safe to engage in mediation, and whether there are any risk issues in relation to them or their child. At the end of the meeting, which can last up to an hour, the mediator will tell the party whether or not they deem the case suitable for mediation. Following that meeting, if appropriate, they will contact the other parent and invite them to have a similar meeting. If mediation is still suitable after that second assessment then it can progress to a joint video-call at the parents' convenience. The length of this call and whether a second call is appropriate, depends upon the circumstances.

Do I have to speak to the other parent on the Skype/Zoom and do I have to see their face?

If the matter progresses to mediation then the mediator needs to be able to see each party when speaking to the on the video call. However, there are two options. The first is for the parent also to be able to see both the mediator and the other parent, the second is for the Mediator to 'shuttle' between them. In the event of a shuttle neither parent would see the other or hear their voice. As carefully as possible, the mediator will relay to each the main points of what the other parent is saying, so that each can respond appropriately.

What are the main benefits of Mediation during lockdown?

Mediation can be very effective in improving communication between parents who no longer live together. Video-call mediation provides a unique opportunity for an experienced professional to provide a safe and structured environment, and for the mediator to facilitate the parties both exploring and finding solutions to the complex issues that arise out of having such significant restrictions imposed in relation to Covid 19.

Will there be a legally binding report made of what is agreed?

The mediator will draw up a document called a Memorandum of Understanding which will set out the joint proposals made in mediation. It is not legally binding upon the parties, however most parents stick to their proposals made in mediation, given that it is they themselves who have come to the decisions rather than having them imposed on them. It may be that it becomes appropriate to return to mediation to discuss or vary proposals in the future when circumstances change.

What if Mediation does not work?

If mediation is deemed to be unsuitable, or either parent will not agree to have an assessment meeting, or both try mediation it and it does not work, then either parent can apply to the court for a Child Arrangements Order. In that event, the applicant would need to ask the mediator to sign page 9 of the application form to confirm that mediation has either not started, or has broken down. Solicitors are still working, and are available to provide legal advice at any stage in the process.