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Refuge awarded grant to run National Domestic Violence Helpline

Domestic abuse charity Refuge has been awarded a grant to operate a helpline to provide confidential advice for domestic abuse victims. The service is free to call on 0808 2000 247. It is staffed 24 hours a day, every day of the year, by a dedicated team of experts.

Refuge has been awarded more than £1.2 million to run the National Domestic Violence Helpline, a free service which provides confidential information and expert support to people affected by domestic abuse.  As well as getting support, staff can help victims access refuge accommodation and other specialist services.

Refuge has also secured additional funding to develop new digital and mobile resources to support victims. This includes increasing capacity to answer more live calls, developing webchat services and publishing information on social media channels to widen the availability of the helpline service.

The grant funding for Refuge will run from November 2019 to March 2022.