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Responding to the rapid rise in demand for free legal advice

A new report from the Ministry of Justice explains how government funding has been directed to maintaining and expanding access to free specialist legal advice.

The report says that through the Covid-19 Specialist Advice Services Scheme (CSASS), £5.4 million was awarded in 2020/21 by the Ministry of Justice (MOJ) and Department for Digital, Culture, Media and Sport to the Law Centres Network and Community Justice Fund (CJF) to support not-for-profit specialist legal advice organisations and Law Centres. This funding enabled recipient organisations to remain operational and adapt their services, through investing in technology, to deliver support remotely and hire more staff to keep up with demand.

The MOJ has committed renewed 'seed investment' into the CJF over the financial year 2021/22.

The report's key findings are:

• 72 organisations received funding and remained operational despite the challenges created by the pandemic.

• The average size of the grants made was £71,000. The largest expenditure was on wages for staff where 71 per cent of funds were spent, indicating that the grants were primarily used by grantees to remain operational.

• Grantees reported increased activity than in the corresponding year prior to the pandemic - most had seen an increase in support offered to clients in areas of social welfare (namely Housing, Employment, and Debt).

• Grantees embraced remote means of communication allowing them to continue to deliver services despite restrictions – telephone was used most frequently when restrictions were in place, however, online means including email and chat functions were also adopted.

• Organisations are anticipating using a blended approach to delivery going forward – this will be dictated by client need.

For the report, click here.